Hammer and Champy suggested the following seven principles in their book. They suggested seven principles that could be used to reengineer and help streamline workflows, thus improving quality, time management and cost. Hammer and Champy said that most large companies made (now invalid) assumptions about their goals, people and technology that were impacting the workflow. To this end, they said, information technology was the key element for allowing this to happen. In the early 1990’s, Michael Hammer and James Champy published a book, “Reengineering the Corporation”, that stated that in some cases, radical redesign and reorganization within a company were the only way to reduce costs and improve service quality. HISTORY OF BUSINESS PROCESS REENGINEERINGīusiness process reengineering, also called BPR, is the redesign and analysis of workflow, in an effort to make it more efficient.
In this article, we will discuss 1) the history of business process reengineering, 2) the steps to help you implement business process reengineering, 3) successes and failures of business process reengineering, and 4) some famous examples.
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